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It is our desire for you to have a functional and useful product. For end use customers only, purcharing less than three units, if after receiving your ParaZapper™ parasite zapper you are not fully satisfied with the product, you may return it in new undamaged condition for a full refund of the unit cost within 30 days after receipt ( excluding Shipping & Handling costs, cleaning, and used wrist straps ). The customer is responsible for return shipment. Returns from dealers and re-sellers are subject to a restocking fee. The The Eliminator™ Frequency Generator and The Eliminator™ IV Frequency Generator line of products does not carry this money back guarantee and provides only a Two year parts and labor warranty.
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Assembled ParaZapper™ units are warranted against defects in materials and workmanship for a period of 5 years from date of purchase. Not covered by this warranty, are damages resulting from misuse, abuse, neglect, accidents, or acts of god and nature. Warranty period for ParaZapper™ units changed to 5 years on 20 July 2011. The The Eliminator™ Frequency Generator and The Eliminator™ IV Frequency Generator line of products provides a 2 year parts and labor warranty and does not include a money back guarantee. At our option, we will either repair or replace a defective unit or part which is covered by warranty. It is the customers obligation to provide shipment to our service center for repairs. We will provide return shipment by standard ground delivery. The customer may request 2-day or next day delivery at his/her own expense. If we must deliver to a P.O. Box or are required to use the postal service, additional charges may apply. Because the wire to copper paddles and copper pads may break on occasion, we have an exchange policy. Call us when a wire breaks and we will mail you a replacement the following day. Return the old damaged one within 10 days and you will not be charged unless the wires were damaged by abuse, or extreme circumstances such as being chewed by a dog. |
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Our normal phone hours are 9:30 AM to 3:00 PM Central time
Phone# 1-866-765-5116 Nationwide Tollfree
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Notice: On advice of counsel, we are required to inform you that the statements and claims on this web site have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease -- not for use on humans or with pets. These battery powered devices are not offered or intended for human use or to diagnose or prescribe for medical or psychological conditions nor to claim to prevent, treat, mitigate or cure such conditions, nor to recommend specific products as treatment of disease or to provide diagnosis, care, treatment or rehabilitation of individuals, or apply medical, mental health or human development principles. The devices discussed herein have not undergone evaluation and/or testing by the United States Food and Drug Administration or like agency of any other country. Risks that might be determined by such testing are unknown. The information on this site is not a substitute for medical or veterinary advice.